A Our design team will develop the best design plan through on-site investigation or based on the site drawings provided by the client. We will plan the equipment layout reasonably based on the shape, size, terrain, and other characteristics of the site to fully utilize the space and ensure the interactivity and safety of the equipment.

A Huaqi has a complete set of emergency plans to ensure quick handling of unexpected problems during production, transportation, and installation. Whether it's material supply delays, production errors, or logistics issues, Huaqi is able to communicate with customers in a timely manner and propose solutions to ensure timely project delivery.

A Huaqi provides a variety of materials to choose from, including high-density polyethylene (HDPE), environmentally friendly PVC materials, galvanized steel pipes, EVA foam, etc. These materials have high durability, UV resistance, corrosion resistance, and are suitable for various indoor and outdoor environments.

A Huaqi usually adopts installment payment method, where customers pay a 30% -50% deposit during design confirmation and the remaining balance before shipment. The specific payment ratio can be agreed upon according to the cooperation agreement.

A HUaqi's equipment design and production strictly comply with international amusement equipment safety standards (such as EN1176, ASTM, etc.), and can adjust equipment design according to specific requirements of different countries and regions to ensure compliance with local laws and regulations.

A Huaqi supports themed design and can customize colors, shapes, and decorations according to customers' brand or venue needs, creating unique amusement scene experiences. We can also provide you with suggestions on various popular themes, such as ocean, forest, space, etc.

A Huaqi offers a one-year free warranty period, during which if there are any quality issues with the equipment, we will provide free repairs or replacements. In addition, we also provide lifelong technical support to ensure the long-term stable operation of the equipment.

A Huaqi provides professional installation services to ensure the safety and stability of equipment. Our installation team has extensive experience and can effectively handle various complex installation environments. If the customer wishes to install it themselves, Huaqi will also provide detailed installation guidance and technical support.

A We accept T/T (Telegraphic Transfer), L/C (Letter of Credit), and Western Union. 

A Pricing is determined based on finalized designs, as each project involves customized layouts and multi-category equipment (e.g., soft play structures, interactive installations). Share your budget range with us, and we will prioritize cost-efficiency to maximize value.  

A Initial design drafts are delivered within 1-2 working days after receiving your venue details. Further optimizations and adjustments are available to ensure the final design aligns perfectly with your requirements.  

A We offer diverse themes, including IP-themed parks, trampoline parks, cyberpunk, Macaron color schemes, Morandi color palettes, and more. We also develop unique themes based on the latest trends and your preferences.  

A Yes. All designs displayed on our website are standard templates. We provide fully customized solutions tailored to your venue specifications. Upon receiving your CAD drawings or layout details, our design team will deliver an initial draft within 1-2 working days. Unlimited revisions are available until your satisfaction. Brand logo integration or personalized labeling is also supported.  

A We are a direct factory with over 200 employees, featuring integrated operations across our Production dept, R&D Center, Quality Inspection dept, Marketing dept, and After-sales Service dept. 

A You need to provide specific venue dimensions, design requirements, and budget range. According to your requirements, Huaqi's design team will provide a preliminary design plan and quotation; After confirming the design, we will enter the production phase to ensure that the equipment meets safety and quality standards.

A The production cycle depends on the complexity and scale of the equipment. Generally speaking, the customized production time is 4-8 weeks, including design confirmation, production, and quality inspection. If the project is complex or requires imported materials, it may increase the time.

A The installation time depends on the scale and complexity of the project. In general, the installation time for indoor children's playground equipment of 500 square meters is about 7-10 days. If there are many devices or customized designs are complex, the installation time may be extended. Huaqi will provide a specific schedule based on the project progress.

A Before installation, the site needs to ensure that the ground is flat, hard installed, and has sufficient power supply. In addition, the spatial layout of the site should be consistent with the design drawings, and the Huaqi installation team can also assist in on-site adjustments to ensure the proper installation of equipment. If there are special requirements for the venue, it is recommended to communicate with us in advance in order to prepare appropriate tools and materials.

A Installation usually specifies a cooperating unit, which comes with the necessary tools and equipment for installation, so customers do not need to prepare extra. But if there are special conditions on the site (such as the need for lifting or large-scale equipment handling), customers may need to provide auxiliary tools or equipment. Huaqi's installation team will confirm the relevant requirements with you in advance.

A We strictly adhere to international and local safety standards during the installation guidance process. Each piece of equipment undergoes meticulous fixation and safety testing, including load-bearing testing, connector inspection, etc., to ensure that each part is stable and meets usage standards. In addition, Huaqi's installation guidance team is experienced and capable of effectively preventing potential safety hazards.